Technology Services

Students learning off campus may benefit from a high-speed internet plan to ensure their remote experience is successful. Some internet service providers are offering free or discounted services for people who qualify. Contact the service providers who serve your area to learn more about those opportunities. Some might consider the accessible public buildings and private businesses in their area that provide free internet access. When utilizing their internet, we suggest using UMN VPN for a safe and secure experience.

Any of the following WiFi-enabled, operating system–based devices are supported for online learning. Ensure that you have access to one that works well for you.

• Windows
• Mac OS X
• iPhone, iPad, iOS
• ChromeOS, Chromebooks
• Android
• Linux

• Working and Learning Off-Campus
• Central IT website
• Services available to Humphrey School employees (on Horatio, the employee intranet)

In order to access the AppsToGo service, you'll first need to install client software known as Citrix Workspace.

Client software is available for the following operating systems:

• Windows
• macOS
• iOS
• Linux

After you've installed Citrix Workspace, the next step is to log in to the service from your browser by going to:

https://apps.umn.edu/

At the top of the page, you'll see a group of icons — click on the Desktops icon in the center.

You will now see the desktops that you have access to. Click on the HHH Desktop icon to begin your session.

Humphrey School students may check out a foot pedal. Instead of manipulating the audio playback of an audio source with your hands, a foot pedal is a physical device that lets you do so with your feet. This allows you to type more efficiently.

You will need to install a small software application in order to use a foot pedal for transcription. These instructions are for using a free Windows application called Express Scribe from NCH Software.

1. Download and install the software from http://www.nch.com.au/scribe/index.html.
2. Plug in the foot pedal. Windows will automatically install the driver, and then Express Scribe will detect the pedal.
3. If the pedal is not automatically detected, open the Express Scribe software and click on Options -> Controller...
4. Click on Controller Setup Wizard and follow the instructions on the screen.
5. The pedal should now be ready for use. Press down the middle button to start audio playback. The audio automatically pauses once you release the button. Use the left and right buttons to rewind and fast forward through the audio.

The printing allowance is equal to one-fifth of the collegiate fee paid by the student (which varies depending on the number of credits being taken).

Any allowance remaining at the end of Fall and Spring semesters is carried forward through the end of Summer session. Balances are cleared at the beginning of Fall semester each year.

Instructors and TAs are allocated an additional $50 allowance to support their classroom duties.

After a student has used up their allowance for the semester, they will be asked to pay for subsequent printing using Gopher GOLD funds.

Duplex printing is included at no additional charge.

1. If you are using a personal device, you will be asked to enter your internet ID.
2. Go to the printing station in any of the HHH labs.
3. Swipe your UCard with the barcode facing out. You will hear a beep when the swipe is successful—if it doesn't work at first, try swiping more slowly.
4. Select your print job and click "Print."
5. Your print job will print.

Please note: once you print to the printer, you have 45 minutes to retrieve your print job from the printing station. After this time has elapsed, the print job will be automatically deleted.

Students may print to the lab printers from their personal Windows and
Mac OS X laptops. This requires you to download and install a small utility
program first. Note: when using a non-UMN IP address, you will need to be connected to VPN to access the links below.

Windows

• Windows software for black-and-white printing
• Windows software for large-format printing
• Windows software for color printing (MURP lab only)

OS X

• OS X software for black-and-white printing
• OS X software for large-format printing
• OS X software for color printing (MURP lab only)

Once the software is installed, follow the printing instructions above.

On Windows 7

1. Open the Start Menu in the bottom left corner
2. Right click on Computer > Map Network Drive
3. Enter the network location (see above) that corresponds to the drive you want to map
4. When prompted for your credentials, log in with your University ID and password. Be sure to add ad.umn.edu\ before your University ID, e.g., ad.umn.edu\john0001

On Windows 8 or above

1. Open File Explorer and click on "This PC"
2. Click on the "Computer" tab, then on the icon for "Map Network Drive"
3. Enter the network location (see above) that corresponds to the drive you want to map
4. When prompted for your credentials, log in with your University ID and password. Be sure to add ad.umn.edu\ before your University ID, e.g., ad.umn.edu\john0001

On a Mac

1. In the Finder, click on Go > Connect to Server
2. Enter the network location (see above) that corresponds to the drive you want to map
3. When prompted for your credentials, log in with your University ID and password.
4. Be sure to add ad.umn.edu\ before your University ID, e.g., ad.umn.edu\john0001

If you encounter any problems, please email [email protected] for assistance.