Sook Jin Ong

Director, Future Services Institute

Sook Jin leads the Future Services Institute, a new initiative of the Public and Nonprofit Leadership Center. In this role, she brings her interest and practice in blending human-centered design and participatory leadership principles to be of service to those in human services. Prior to this, she managed the partnership between the Humphrey School of Public Affairs and the Minnesota Department of Human Services on improving service delivery in the Minnesota Family Investment Program (MFIP). Previously, she spent several years in the corporate sector as a consultant.

Sook Jin earned her bachelor’s degree in management and economics from the University of Sydney, Australia and graduated with a master's degree in public policy from the Humphrey School of Public Affairs.

Sook Jin comes from the multicultural cosmopolitan city of Kuala Lumpur, Malaysia. She posits that you can take her out of Malaysia, but not the Malaysian out of her - that spirit lives in how she hosts spaces and graphically records the world around her.