Dana Chisnell is an elections geek and UX research nerd (her words) who has trained thousands of people, including government workers, to test their designs. But what she really loves is giving design literacy to the world. She’s the managing editor of the Field Guides To Ensuring Voter Intent, small booklets of design guidelines for election officials. The Field Guides are a key ingredient in the applied research portfolio of the Center for Civic Design, which she directs with Whitney Quesenbery. She’s what you might call a “seasoned professional” who, with Jeff Rubin, wrote Handbook of Usability Testing, Second Edition.